Your Frequently Asked Questions Answered By Group1 Mitsubishi

Are you Mitsubishi experts?

Yes, we are Mitsubishi experts offering a wide range of new and top-quality pre-owned Mitsubishi vehicles, not to mention our Mitsubishi Service Centre just outside of Cape Town which has won numerous industry awards. We employ some of the very best trained Mitsubishi experts so your vehicle will always be in exceptional hands. Visit our showroom to see for yourself or contact our friendly and professional team for more information.

Where are you located?

You can find us in Kuils River in the Western Cape and in Rivonia in Gauteng. However, we sell and deliver vehicles to customers across South Africa so contact us no matter where you are in the country.

Do you only sell used Mitsubishi vehicles?

No, we also sell new Mitsubishi cars and demo models, all of which are well-maintained and competitively priced. In some instances, you may even get additional accessories or enjoy the benefits of a service plan and warranty as a vast majority of demo models still have that in place but please note that terms and conditions do apply. You can find all of our pre-owned cars on the website with an easy-to-use search function.

Which Mitsubishi vehicles make the best first-time cars?

The options for first-time buyers are vast, whether you are looking at a new or second-hand Mitsubishi. It all depends on your driving requirements and whether budget is a deciding factor. The Mitsubishi ASX is always a good choice as it offers a comfortable ride, good economy, enhanced safety features and value for money. If your budget is limited, you could opt for the smaller Mitsubishi Xpander MPV.

Does Mitsubishi sell family cars?

Indeed we do as most Mitsubishi vehicles are ideal family cars from the aforementioned Mitsubishi ASX to the Eclipse Cross, Mitsubishi Outlander, Mitsubishi Pajero Sport and the new Triton bakkie. All of these cars provide exceptional safety, comfort and convenience features that make them the perfect everyday car for families or business purposes.

What are the advantages of using Group1 Mitsubishi?

At Group1 Mitsubishi, we not only understand cars but also strive to provide the level of customer service you’d expect from an industry leader. Over the years we’ve created a working environment that is conducive to getting the best out of our people which positively impacts every single customer. Our entire team from sales to support and servicing promotes a love for the Mitsubishi brand and it reflects in everything we do.

Do you give a trade-in value on my car?

Yes. We aim to bring you the best and most accurate valuation on your car as it’s an essential part of offering better value on a new vehicle and planning affordable finance options if you need it.

Does Group1 Mitsubishi offer vehicle finance?

Yes, we certainly do. As an official Mitsubishi dealer, we can offer you expert Mitsubishi Vehicle Finance advice, competitive interest rates and assist in setting up and applying for all of your vehicle finance and car insurance needs.

What are the different Mitsubishi SUVs in the current range?

At Group1 Mitsubishi, we stock all of the best and most desirable Mitsubishi SUV road warriors and that including the Mitsubishi Outlander, Mitsubishi Pajero Sport, Mitsubishi Eclipse and the Mitsubishi ASX. Other Mitsubishi SUV offerings like the Pajero Short Wheel Base and the Long Wheel Base are discontinued and only available as pre-owned models.

What’s the current range of Mitsubishi commercial vehicles?

The Mitsubishi Triton Pickup is a top-rated workhorse popular among various businesses and for different applications. It offers excellent on and off-road performance without sacrificing comfort, safety and utility all packaged with an attractive price tag compared to other similar vehicles. Depending on your business, the Mitsubishi Outlander and Mitsubishi Xpander are also good alternatives to other variants on the market.

Can I request a brochure on specific Mitsubishi vehicles?

Absolutely! When you find the car you like, download the brochure from the relevant page or simply have a look at all the brochures here.

How do I book a car service?

Getting regular car service from a reputable centre is the only way to ensure your vehicle stays in good condition and we’ve made the process easy for anyone. Simply give us a call at 021 900 5217 and we’ll book your car in or click through to the “Service” page on our website, send us the relevant details and we will call you back. Remember to let us know the odometer reading and any particular issues you are experiencing with your car so we can check it when you arrive.

What are the Mitsubishi service costs?

All new Mitsubishi vehicles are covered by a 5-year or 90,000km (whichever comes first) service plan. However, there may come a time when you have to pay for a Mitsubishi service and that cost will depend on the type of service, whether our technicians encountered any additional issues that needed fixing or what types of consumables or parts they needed to complete the service.

Please note that we will never conduct any work without chatting with you first. And, once we do the service or repairs, we will always try our best to keep costs to a minimum. You can find out all there is to know about servicing the Mitsubishi Pajero, Mitsubishi ASX, Mitsubishi Triton and the Mitsubishi Outlander.

Do you sell Mitsubishi spare parts?

Yes. You can find Mitsubishi spare parts for sale at Group1 in Kuils River, Cape Town and Rivonia, Johannesburg. We do our utmost to keep Mitsubishi spare parts prices as low as possible while stocking a large variety of model and brand-specific parts designed and manufactured specifically for each vehicle. You can rest assured knowing we can supply you with whatever Mitsubishi spare parts you may need whether it’s for a newer or older model.

What is a VIN Number?

A car’s vehicle identification number (VIN) is the identifying code for a specific car. It essentially acts as the car’s fingerprint as there will never be two vehicles in operation with the same VIN. Composed of 17 characters (digits and capital letters), a VIN acts as a unique identifier displaying the car’s unique features, specifications and manufacturer. The VIN is used to track recalls, registrations, warranty claims, thefts and insurance coverage.

Where can I find my vehicle’s VIN?

In some cases, the most common location of a VIN is where the dashboard meets the edge of the windshield on the driver’s side. The VIN is often fixed to a metal plate and the code is displayed so that anyone can read it from the outside. Other places to find the VIN include the engine block, rear-wheel well, driver-side doorpost, underneath the spare tyre and your licence disc.

Do you do regular offers and promotions?

Yes, we love bringing smiles to the faces of our new and existing customers by regularly offering big Mitsubishi specials and promotions. This is only possible due to our close working relationship with Mitsubishi South Africa which allows us to negotiate better prices for you. Whether you are planning on buying a Pickup, Crossover or SUV, we’ve got it all right here and at prices you wouldn’t believe.

How do I sign up to receive the latest Mitsubishi specials and updates?

Staying informed is what it’s all about and Group1 Mitsubishi doesn’t disappoint. Simply visit our website and fill in the short form “Subscribe to our Newsletter” at the bottom right-hand side and you’ll be among the first to receive breaking news, informative Mitsubishi Blog posts and monthly Mitsubishi specials or promotions.